Digital delivery
Cookify does not ship physical products. Subscription access and credit balances are added electronically after store confirmation.
Cancelling subscriptions
Manage or cancel through the App Store or Google Play account used for purchase. Deleting the app does not cancel a subscription.
Refund requests
Apple or Google processes payments, so refund requests generally must be submitted to the store where you purchased. The store's regional policy applies.
Used credits and support
Credits used for a successfully completed AI request are generally non-refundable. A verified Cookify technical failure may trigger automatic or support-assisted credit restoration. Email twodevs.studio11@gmail.com with your store order number.
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